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Delivery & Returns


We aim to dispatch the product within 3 days from our warehouses in different countries.

Delivery time (working days) 

3-5 Days

Europe, UK (only via Amazon Uk)  USA and Canada.

Please note, we are looking at how to deliver to the UK after BREXIT. We will solve this issue as soon as possible.

30-40 Days

Australia and Japan

All delivery estimates are exclusive of weekends and global national holidays.

If you would like delivery to any other location please contact us at to get a personalised quote.


We aim to resolve all queries or concerns before you need to return the item to us. Please see our FAQs page here or contact us at for a prompt response.


Changed your mind?


You may return the goods to us for a full refund subject to the following conditions:

  • The goods are returned in a brand new unused, re-saleable condition and in the original packaging.

  • You inform us via email at within 7 days of receiving your order as to the reason why you want to return. You will then be contacted as soon as possible to discuss the quickest way to proceed.

  • You arrange for safe return delivery at your cost. You will be given the address after you contact us via email.

  • Goods must be returned within 15 days.



Faulty Unit


If you receive a product that is faulty, please contact us at and we will guide you through the steps to return your unit for a replacement.

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